The National Audit Office of Finland has conducted an international comparative survey concerning how citizens can be taken better into account in the work of an audit office (Supreme Audit Institution). It decided to launch the survey because citizens are one of the stakeholders on which its vision is based, according to the strategy for 2009–2012 that was approved by the NAO in 2009. Other stakeholders are Parliament, the Government, government agencies and staff.
The survey sought to determine what citizens in the NAO’s strategy could mean and how more attention can be paid to citizens’ interest in the work of an audit office. This is referred to in the survey as taking a citizen approach.