In the early 2000s, the heading would have been considered Mission: Impossible, like in Hollywood. We accepted the task, however, and started to renew the support services and improve their profitability. Now that we are approaching the 2020s, it’s time to study the results. The support services have become versatile expert services that produce innovations and solutions for the everyday needs of their customers in addition to their basic duties. In the change of the central government structure, the providers of support services have been a vital resource in the development of the profitability of public administration.